Terms & Conditions

Privacy Policy

Last Updated: July 20, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name;
  • Email address;
  • Shipping and billing address;
  • Phone number;
  • Payment information;
  • Order details;
  • Website usage information.

Payment information is securely processed by third-party payment providers. We do not store your complete payment card information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders;
  • Provide customer support;
  • Send order updates and shipping notifications;
  • Improve our products and website experience;
  • Send marketing communications (if you choose to receive them).

3. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors;
  • Shipping and fulfillment partners;
  • Website service providers;
  • Marketing and analytics providers.

These third parties only receive information necessary to provide their services.

We do not sell or rent your personal information.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and provide personalized content.

You can disable cookies through your browser settings, but some website functions may not work properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission method is completely secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of your data.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]

Terms of Service

Last Updated: July 20, 2026

Welcome to our website. By accessing or purchasing from our website, you agree to these Terms of Service.

1. Website Use

You agree to use this website only for lawful purposes and not to interfere with website operations or security.

2. Products and Orders

We make every effort to display accurate product information, including descriptions, images, and prices.

However, slight variations may occur due to manufacturing updates or screen settings.

We reserve the right to refuse or cancel orders in cases including:

  • Incorrect pricing information;
  • Suspected fraudulent activity;
  • Product availability issues.

3. Pricing and Payment

All prices are displayed in the currency shown on our website.

Payment must be completed before orders are processed.

We accept payments through secure third-party payment providers.

4. Intellectual Property

All website content, including images, logos, text, and designs, belongs to us or our licensors and may not be used without permission.

5. Limitation of Liability

We are not responsible for damages caused by improper use, misuse, or unauthorized modification of our products.

6. Governing Law

These Terms shall be governed by applicable laws and regulations.

7. Contact Us

Email: [email protected]

Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with us. We are committed to providing reliable and efficient shipping services.

1. Processing Time

Orders are usually processed within:

1-3 business days

after payment confirmation.

During holidays, promotions, or high-volume periods, processing times may be extended.

2. Shipping Time

Estimated delivery times:

United States:

3-7 business days

Europe:

5-12 business days

Delivery times may vary depending on location, customs procedures, and carrier delays.

3. Shipping Confirmation

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow 24-48 hours for tracking information to update.

4. Customs and Duties

For international orders, customers may be responsible for customs duties, taxes, or import fees if applicable.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered due to incorrect information provided by the customer, additional shipping costs may apply.

6. Lost or Damaged Packages

If your package arrives damaged or is lost during shipping, please contact us as soon as possible.

We will work with you to resolve the issue.

Contact Us

Email: [email protected]

Refund & Return Policy

Last Updated: July 20, 2026

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return according to the policy below.

1. Return Period

You may request a return within 30 days after receiving your order.

2. Return Requirements

To qualify for a return:

  • The product must be unused;
  • The product must be unwashed and in original condition;
  • Original packaging must be included;
  • Proof of purchase is required.

For hygiene reasons, used drinking cups or bottles cannot be returned unless there is a manufacturing defect.

3. Return Shipping

  • Defective, damaged, or incorrect items: We cover return shipping costs.
  • Customer preference returns: Customer is responsible for return shipping costs.

4. Refund Process

Once we receive and inspect your returned item, we will process your refund within:

5-10 business days

Refunds will be issued to the original payment method.

5. Damaged or Defective Items

Please contact us within 7 days after delivery with photos or videos showing the issue.

We may provide:

  • Replacement;
  • Partial refund;
  • Full refund.

6. Order Cancellation

Cancellation requests must be submitted within 24 hours after placing your order.

Once an order has been shipped, cancellation is no longer possible.

7. Contact Us

Email: [email protected]